SHAFTED BY MY ISP
Note to my ISP: when you ring us and pimp your broadband services, "Yes, we might be interested" does not mean "Yes please, sign us up, book the guys to come and fit it on Monday, take the first payment from our credit card and most importantly, please don't tell us you've done all this until we receive the email from you a week later telling us you're doing so. Oh, and when we ring to ask what the hell is going on, abuse and accusations should be your customer service options of choice."
So whilst we scream at them and threaten them with the ombudsman on the way to pulling the plug and fighting to get our money back, we've set up a gmail account to deal with emails.
Until we find ourselves a new ISP, you can get hold of us at firstname.lastname@example.org or if you want to get hold of me alone for business or whatnot, I have one at email@example.com
I shan't tell you which ISP it is, because I don't think it's ethical, but I will tell you this: those birds became extinct for a reason.